Returns & Exchanges
Addicted To Audio is committed to your satisfaction, offering a straightforward return process for products in original, resaleable condition within 14 days of purchase. We strive to ensure your high-fidelity audio experience meets your expectations with every order.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Pack Securely
Place the item in its original packaging including all accessories, manuals, and cables to ensure it is protected during transit.
- 3.Ship the Item
Affix the provided return label or ship via a tracked courier service to our central warehouse for inspection.
- 4.Inspection and Refund
Once our technicians verify the condition of the hardware, we will process your refund or store credit within 3-5 business days.